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The Geeks Guarantee: no fix, no fee We know having tech issues is stressful

Complete ON-SITE Melbourne-based affordable computer repair service

Call Now

Quick Remote Support

Call us now on +61478357603

The Geeks Guarantee: no fix, no fee We know having tech issues is stressful

Complete ON-SITE Melbourne-based affordable computer repair service

Call Now

Quick Remote Support

Call us now on +61478357603

About CompSavvy

CompSavvy
A Reliable Local onsite Computer Repair Specialist,
A Complete ON-SITE Melbourne-based aff

Who We Are

compsavvy.com.au is your go-to partner for all things related to computer repairs. With a passion for technology and a commitment to exceptional service, we’ve been serving the Melbourne community since 2017. Our team of skilled technicians is dedicated to keeping your devices running smoothly. We're full-service IT company that offers a wide range of services. Our workshop is @ Heathmont

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Here’s how it works

We make computer repair simple and stress-free.

Call Us 0478357603 – Reach out for a quick consultation about your issue.
Book Your Appointment – Schedule a time that works for you.
We Come to You – Our expert technicians arrive at your place to fix the problem, or we offer free pickup to bring your device to our workshop.
Free Drop-Off – Once repaired, we’ll return your device, free of charge!

Enjoy hassle-free service with quick turnaround times.

Your computer is in good hands with us!

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Our Expertise

We're an ON-SITE Melbourne-based affordable computer repair service, We're the only one who offers FREE pickup and drop-off repair service.

We specialize in diagnosing and resolving various computer issues. Whether it’s a hardware glitch, software/OS problem, or network configuration issue, we’ve got you covered.

We can fix any laptop/windows/Mac/Linux/PC issue, such as screen replacement, keyboard replacement, battery replacement, motherboard repair, liquid damage repair, virus removal, hardware upgrade, data backup, or a new computer setup and more.

We have expanded our business to include Logo/Web development, social media/SEO & Inbound marketing, and more.

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CompSavvy a Melbourne-based IT Solutions

Laptop & PC Repair

Gaming Setup and PC Repair Service

Need your laptop fixed? Our expert technicians provide fast and reliable repair services for all types of laptop issues, including:

Screen Replacement: Cracked or malfunctioning screens.
Battery Issues: Battery not charging or draining quickly.
Keyboard Repair: Non-functional or stuck keys.
Software Problems: Operating system errors, malware removal.
Overheating: Cooling system repairs and thermal paste replacement.
Hardware Upgrades: RAM, SSD, and other component upgrades.
Data Recovery: Retrieval of lost or corrupted data.
Water Damaged & Insurance claim.

Get your laptop back in top shape with our professional and affordable repair services.

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Gaming Setup and PC Repair Service

Maximize your gaming experience with our specialized gaming setup and PC repair services. Our skilled technicians handle a wide range of issues, including:

Custom Builds: Design and assembly of high-performance gaming rigs.
Hardware Troubleshooting: Diagnostics and repair of CPUs, GPUs, RAM, and more.
Software Optimization: Operating system tuning, driver updates, and game optimization.
Network Issues: Ensuring fast and stable internet connectivity.
Win Upgrades: Installation of new components & Windows OS.
Password & Bitlocker Issues: Reset or Unlock BitLocker, SSD and Windows passwords.

Enjoy seamless and immersive gaming with our top-notch setup and repair services.

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Tech Assistance for Seniors

Gaming Setup and PC Repair Service

Email & Cloud Management Service

Empower older adults with hassle-free technology setup and personalized training. Our services include:

Home Internet and WiFi Setup: Reliable internet connection and seamless WiFi coverage.
Computer Setup: Configuring PCs or laptops for easy use.
Printer/Scanner Installation: Setting up printing and scanning capabilities.
Smart Device Integration: Connecting and demonstrating smart home devices.
Personalized Training: Patient guidance tailored to individual needs.
Troubleshooting Support: Swift resolution of connectivity and device issues.

Simplify technology for seniors with our dedicated setup and training services.

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Email & Cloud Management Service

Virus Removal & Cybersecurity Services

Email & Cloud Management Service

Streamline your business communications and data with our specialized email and data management services. Our solutions address a range of common issues, including:

Email Migration: Seamless transition of emails to new platforms.
Spam Filtering: Effective spam and phishing protection.
Email Security: Implementing robust security measures to protect sensitive information.
Data Backup: Reliable backup solutions to prevent data loss.
Cloud Data Recovery: Retrieval of lost or corrupted data.
Storage Solutions: Efficient data storage and organization.
Synchronization: Ensuring data is consistent and accessible across all devices.
Compliance: Adherence to data privacy regulations and standards.

Enhance productivity and safeguard your business information with our expert email and data management services.

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Web & Software Design Service

Virus Removal & Cybersecurity Services

Transform your digital presence with our professional web and software design services. We offer comprehensive solutions for various design needs, including:

Website Development: Custom, responsive websites tailored to your business.
UI/UX Design: Intuitive and user-friendly interface designs.
Mobile App Design: Sleek and functional designs for iOS and Android apps.
E-commerce Solutions: Online store design and integration.
Performance Optimization: Speed and efficiency improvements for web and software applications.
Software Development: Custom software applications to streamline your business operations.
Bug Fixes: Identifying and resolving design and functionality issues.

Elevate your digital footprint with our innovative and effective design services.

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Virus Removal & Cybersecurity Services

Protect your digital assets with our comprehensive virus removal and cybersecurity services. We address a wide range of security issues, including:

Virus and Malware Removal: Eliminating harmful software from your devices.
Spyware and Adware Removal: Detecting and removing intrusive tracking software.
System Security Audits: Comprehensive assessments to identify vulnerabilities.
Firewall Configuration: Setting up robust firewalls to your network.
Antivirus Installation: Installing and configuring top-tier antivirus software.
Data Encryption: Ensuring sensitive information is securely encrypted.
Phishing Prevention: Implementing measures to protect against phishing scams.

Ensure your systems are secure and resilient with our expert virus removal and cybersecurity services.

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Contact Us

Better yet, call us!

We love our customers, so feel free to visit during normal business hours.

Message us on WhatsApp

CompSavvy @ Hawthorne & Heathmont

Riversdale rd, Hawthorn east, 3135, victoria, australia

0478357603 infocompsavvy@gmail.com

Hours

Open today

08:00 am – 07:00 pm

Public holiday hours may affect

Frequently Asked Questions

Please reach us at if you cannot find an answer to your question.

What is "The Geeks Guarantee"?

The Geeks Guarantee" means that if we can't fix your device, you don't pay for the service! Our goal is to solve your tech issues, and if we don’t, you’re off the hook.

What types of repairs are covered under the "No Fix, No Fee" promise?

Our "No Fix, No Fee" guarantee covers a wide range of issues, including hardware repairs, software fixes, virus removal, and system upgrades. If we can't resolve the issue, you won't be charged for the service!

How do I know if my quotation is change?

When you book an appointment, we will evaluate your device and provide an estimate of the work needed. If we determine that your issue is something we can't fix, we will notify you before proceeding, and you won’t incur any charges. and if extra work needed then we will contact for approval.

Do I need to pay for the pickup and drop-off service?

No, Our pickup and drop-off service is free for all local customers. Charges may apply for customers outside of our service area or if multiple visits are required ! We will come to your location to pick up your device for repair, and once it's fixed, we'll return it to you without any additional charges.

Note: If you cancel your booking with short notice, a minimum cancellation fee of $80 will apply.

How quickly will my device be fixed?

Our goal is to fix your device as quickly as possible. For minor repairs, the turnaround time is usually 1-2 days. For more complex issues, it may take a little longer. We'll always keep you updated on the progress.

Any charges for Home visit?

No, Our Home Visit service is free for all local customers. Charges may apply for customers outside of our service area or if multiple visits are required ! We will come to your location to fix your problem or pick up your device for repair, and once it's fixed, we'll return it to you without any additional charges.

Note: If you cancel an appointment with less than 24 hours' notice or after we have dispatched a technician for Home Visit, pickup or drop-off, a minimum cancellation fee of $80 will apply.

Are there any exclusions?

Yes, certain repairs may not fall under our "No Fix, No Fee" policy.

These include:

Damage caused by water or physical impact
Data recovery services (if the data is unrecoverable)
Repairs requiring special parts that are out of stock or discontinued
Devices with severe, unrepairable damage beyond repair or replacement
Cost of replacement parts: If a client chooses not to proceed with a repair because the cost of replacement parts is too high, the repair is considered complete, and Minimum charge is payable for the labor.

Terms and Conditions

By using our services, you agree to the terms outlined below, If you have any questions, feel free to reach out to us!

No Fix, No Fee Guarantee:

If we are unable to repair your device or resolve the issue, you will not be charged for any labor fees.
This guarantee applies to services like hardware repairs, virus removals, software troubleshooting, and general computer upgrades.

Exclusions:

Water Damage: If your device has sustained water damage, our guarantee does not apply.
Motherboard Damage: Devices with MB issues that are not repairable or beyond economic repair will not be covered under the "No Fix, No Fee" policy.
Data Recovery: Data recovery is not covered under the "No Fix, No Fee" policy unless data is recoverable. If recovery is impossible, the service is free of charge.
Parts Availability: If a repair requires a part that is out of stock or discontinued, we will attempt to source it, but if it's unavailable, we may not be able to proceed with the repair, and the service will be free of charge.
Cost of Replacement Parts: If a client chooses not to proceed with a repair because the cost of replacement parts is too high, the repair is considered complete, and Minimum charge is payable for the labor.

Free Pickup and Drop-Off:

Our pickup and drop-off service is free for all local customers. Charges may apply for customers outside of our service area or if multiple visits are required.

Payment Terms:

Charges will only apply if the repair is completed as per quoted. For repairs that are completed but have additional charges (like parts replacements), you will be informed beforehand.

Home visit booking or repair Cancellation Policy:

If you cancel an appointment with less than 24 hours' notice or after we have dispatched a technician for pickup or drop-off, a minimum cancellation fee of $80 will apply.

Limitation of Liability:

While we take every effort to safely handle your device, we are not responsible for loss or damage to your device once it is in your possession or during transport, unless the damage is a result of our handling or repair process.

Service Warranty:

All repairs come with a 30-day warranty. If the same issue reoccurs within 30 days, we’ll fix it for free. However, the warranty does not cover issues caused by external factors (e.g., new damage, software updates, or infections).

CompSavvy

The Geeks Guarantee: no fix, no fee We know having tech issues is stressful

The Geeks Guarantee: no fix, no fee We know having tech issues is stressful